Polycom V2IU Manual de usuario descargar pdf (Pagina 68)

User Guide V

IU 6400-S Converged Network Appliance

Appendix - 2

Checking the ALG registration code

To check the ALG registration code:

1. From the navigation bar, select System.

2. From Registration Status, click License Key.

3. If you do not see a license key, contact Polycom Technical Services.

Telephone doesn't register with the softswitch

If one or more telephones are not registering with the softswitch:

• Check the configurations on the VoIP ALG page.

• Attempt to ping the softswitch.

Checking the configurations on the ALG page

To check configurations on the ALG page:

1. From the navigation bar, select VoIP ALG.

2. …and then what? What would they be looking for and what needs to be

corrected?

Pinging the softswitch

To ping the softswitch:

1. From the navigation bar, select System.

2. From the System submenu, select Network Test Tools.

3. In IP Address to Ping, enter the softswitch address.

4. Click Ping.

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Polycom V2IU Manual de usuario Pagina 68