Polycom DOC2231A Manual de usuario Pagina 1

MGC+50/MGC+100 Getting Started GuideVersion 9.0.4| August 2010 | DOC2231A

Chapter 1 - Before You Begin1-2Network Equipment, Numbers and AddressesObtain the following information from your network administrator:• IP address f

MGC+50/MGC+100 Getting Started Guide7-10Conference Properties - General tab. For more information about COP, see “Video Conference Types” on page 4-3.

Chapter 7 - Defining a New Video Conference7-11Alternatively, select the Auto Layout check box to have the system automatically and dynamically apply

MGC+50/MGC+100 Getting Started Guide7-12Defining a New Video Meeting RoomA Meeting Room is a conference reservation without resource allocation, whose

8-18Management ToolsVarious management tools are available to the MGC+50/+100. For details on other management tools, see the MGC Administrator’s Guid

MGC+50/MGC+100 Getting Started Guide8-2The Resource Report dialog box opens.The Resource Report window contains the following columns:Table 8-1: Resou

Chapter 8 - Management Tools8-3Resources Report - Network ResourcesThe Network Resources describes the bandwidth and port availability for participant

MGC+50/MGC+100 Getting Started Guide8-4Resource Report - Network Resources Details•ISDN Services - ISDN Network Services. This section describes the a

Chapter 8 - Management Tools8-5Resources Report - Media ResourcesMedia Resources used by participants from different types of networks are displayed i

MGC+50/MGC+100 Getting Started Guide8-6-Quad Mode must run on the Video+8 card. Participants from multiple Video+8 cards can take part in a single con

Chapter 8 - Management Tools8-7The following modes are available:— Circular - The system allocates the next available sequential unit in the order in

MGC+50/MGC+100 Getting Started Guide1-3Overview of the Getting Started GuideThe MGC+50/MGC+100 Getting Started Guide includes the following topics:Cha

MGC+50/MGC+100 Getting Started Guide8-8Listing the Installed CardsYou can check which functional modules are installed in a particular MCU by listing

Chapter 8 - Management Tools8-9When the Cards icon in the Browser pane is double-clicked, the Status pane displays the status of the card.Occupied slo

MGC+50/MGC+100 Getting Started Guide8-10For more information about viewing card parameters, see MGC Manager Administrator’s Guide, Chapter 4.Clock Thi

Chapter 8 - Management Tools8-11MCU Faults Report The Faults function records faults related to the MCU that are encountered during operation. To view

MGC+50/MGC+100 Getting Started Guide8-12The Faults window opens.The following columns appear in the Faults report:Table 8-3: Faults FieldsField Descri

Chapter 8 - Management Tools8-132. You may save the Faults report to a text file. To do so, click the Save to file button.The Save As dialog box opens

MGC+50/MGC+100 Getting Started Guide8-14Reset MCUThe Reset MCU function is used to reset the MCU when there are substantial changes to the MCU hardwar

Chapter 1 - Before You Begin1-4Chapter 6 - Defining a New Audio ConferenceThis chapter includes instructions on how to:• Define the basic parameters o

2-12Hardware InstallationThis chapter describes the unpacking and connection of both the MGC+50 and the MGC+100, to the ISDN, T1-CAS, IP, MPI (serial)

Chapter 2 - Hardware Installation2-2MGC+100 Hardware InstallationInspecting the MGC+/ReadiManager IAM Package ContentsYou should inspect the shipped b

MGC+50/MGC+100 Getting Started Guide2-3Rack Mount Safety PrecautionsThe following precautions should be followed with regards to rack mount safety:• D

Chapter 2 - Hardware Installation2-4Unpacking and Positioning the MGC+100To unpack and position the MGC+100:1. When you receive your MGC+100, inspect

MGC+50/MGC+100 Getting Started Guide2-53. Release the clasp locks at the bottom, and lift the MGC+100 top cover. Figure 2-2: Unpacking the MG

Chapter 2 - Hardware Installation2-6Mounting the MGC+100 in a 23” RackThe MGC+100 can be mounted in a 23” rack using the two mounting plates that are

MGC+50/MGC+100 Getting Started Guide2-7MGC+50 Hardware InstallationUnpacking and Positioning the MGC+50To unpack and position the MGC+50:1. When you r

Trademark InformationPolycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service

Chapter 2 - Hardware Installation2-83. Release the clasp locks at the bottom, and lift the MGC+50 top cover. Figure 2-4: Unpacking the MGC+504

MGC+50/MGC+100 Getting Started Guide2-9Mounting the MGC+50 on a RackThe MGC+50 can be mounted in a 19” rack using the two mounting plates that are usu

Chapter 2 - Hardware Installation2-10Connecting and Setting Up the MGC+100/MGC+50 To Connect the MGC+100/ MGC+50 to the network and power source and s

MGC+50/MGC+100 Getting Started Guide2-113. Turn on the power by pressing on the power switch located on the rear panel of the MGC+100/ MGC+50 unit.Con

Chapter 2 - Hardware Installation2-12To connect the MGC+ to the ISDN network or T1-CAS Network:• Connect the 8-pin RJ-45 connector of the network cabl

MGC+50/MGC+100 Getting Started Guide2-13Connecting the MGC+ to the IP NetworkIf an IP network Interface card is installed in the MGC+, connect the 8-p

Chapter 2 - Hardware Installation2-14First Entry MGC+ Control Unit (CU) IP Configuration The MCU is delivered with a default IP address: 129.254.4.8.

MGC+50/MGC+100 Getting Started Guide2-153. Save the changes in the LAN.cfg file.4. Use the Microsoft Unplug or Eject Hardware procedure prior to remov

Chapter 2 - Hardware Installation2-169. Press the Eject button.Once the message “1 File(s) copied” is displayed on screen, the Flash Memory LED no lon

MGC+50/MGC+100 Getting Started Guide2-178. In the MCUs list, double-click the MCU icon to connect to it.9. Modify the IP address of the MCU unit as al

Regulatory NoticesUnited States Federal Communication Commission (FCC)Part 15: Class A Statement. This equipment has been tested and found to comply w

Chapter 2 - Hardware Installation2-1813. In the MGC Manager application, modify the MCU definition:a. Right-click the MCU icon, and then click Propert

MGC+50/MGC+100 Getting Started Guide2-19The MCU Properties dialog box opens.b. Enter the IP address of the MCU as you have defined in the IP Configura

Chapter 2 - Hardware Installation2-202. Press the Reset button on the MCU. The command line is displayed on the monitor.3. Type C:\>dir mcu\cfg and

3-13MGC+ Software Installation and ConfigurationThe MGC+50/MGC+100 requires basic configuration before you can start running conferences. You are requ

MGC+50/MGC+100 Getting Started Guide3-2Installing the MGC ManagerTo configure the MGC+ unit to your environment, setup conferences and control the MGC

Chapter 3 - MGC+ Software Installation and Configuration3-3The User Information screen opens.6. Enter your name and the name of your company in the ap

MGC+50/MGC+100 Getting Started Guide3-4Starting the MGC Manager ApplicationThe MGC Manager application is designed to set up and monitor multipoint vi

Chapter 3 - MGC+ Software Installation and Configuration3-5Defining the MCUTo manage and control the MGC+ unit it must be added to the MCUs network li

MGC+50/MGC+100 Getting Started Guide3-64. Click OK.The Add MCU dialog box closes. A new icon with the specified MCU name appears in the Browser pane l

Chapter 3 - MGC+ Software Installation and Configuration3-7Connecting to an MCUOnce the MCU connection parameters are defined, the MGC Manager can con

Regulatory NoticesSingapore CertificateMGC+100 --- Complies with IDA standards G1260-05MGC+50 --- Complies with IDA standards G1261-05Russian Commun

MGC+50/MGC+100 Getting Started Guide3-8Configuring the Network ServicesThe Network Services include the parameters of the networks connected to the MC

Chapter 3 - MGC+ Software Installation and Configuration3-9To define the Network Service:1. In the Network Configuration Wizard window, click either I

MGC+50/MGC+100 Getting Started Guide3-102. Define the following parameters:To route Meet Me H.323 dial-in participants to their conferences using a IP

Chapter 3 - MGC+ Software Installation and Configuration3-11Cards Configuration Click this button to automatically detect the IP address and Alias (if

MGC+50/MGC+100 Getting Started Guide3-12Default Router Enter the IP address of the default router. If a DHCP is used, the IP address of the default ro

Chapter 3 - MGC+ Software Installation and Configuration3-13Prefix Enter a number to be used by H.323 participants to dial to the MCU as part of the d

MGC+50/MGC+100 Getting Started Guide3-143. Click OK.If your system supports only IP networks, a confirmation message is displayed.4. Click OK.If you a

Chapter 3 - MGC+ Software Installation and Configuration3-157. Click PRI Configuration to define any ISDN span.The ISDN Cards configuration window app

MGC+50/MGC+100 Getting Started Guide3-16The Network Services definition is complete, and the Network Configuration dialog box closes. The new Network

4-14About ConferencesDifferent conference types are available according to their initiation modes: reservationless conferences and scheduled conferenc

MGC+50/MGC+100 Getting Started GuideiTable of ContentsBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Syste

MGC+50/MGC+100 Getting Started Guide4-2database application whether a conference with a specific Numeric ID may be started. This is the method used wi

Chapter 4 - About Conferences4-3Video Conference Attributes There are four general types of video conferences:• Video Switching - A conference in whic

MGC+50/MGC+100 Getting Started Guide4-4Entry QueueAn Entry Queue is a special routing lobby that is used for routing participants to their target conf

5-15Basic OperationsThis chapter describes how to start, monitor and manage On Going Conferences.Reservation TemplatesA Reservation template includes

MGC+50/MGC+100 Getting Started Guide5-2Starting a ConferenceYou can start an On Going Conference from one of the default Reservation templates provide

Chapter 5 - Basic Operations5-34. Right-click the icon of the Reservations in Database template and click Start Immediately. If more than one MCU is c

MGC+50/MGC+100 Getting Started Guide5-4Viewing the Conference Dial-in PropertiesThe dial-in numbers and passwords needed to enter a conference, includ

Chapter 5 - Basic Operations5-5Connecting to a Conference/Entry QueueDefined dial-in participants can connect to any conference by dialing the confere

MGC+50/MGC+100 Getting Started Guide5-6For example, if the IP Network Service prefix is 27, the conference Numeric ID is 1478 and the conference name

Chapter 5 - Basic Operations5-7Monitoring On Going ConferencesYou can monitor conferences and perform various operations while conferences are running

iiDefining the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5Connecting to an MCU . . . . . . . . . . . . .

MGC+50/MGC+100 Getting Started Guide5-8Monitoring a ConferenceWhen you click a conference icon, the conference appears in the Status pane. However, to

Chapter 5 - Basic Operations5-9The Participant Monitoring Filter dialog box opens.4. Select the appropriate check boxes that indicate the statuses to

MGC+50/MGC+100 Getting Started Guide5-10The conference and participant details appear in the Monitor pane.The Status and Monitor panes take the form o

Chapter 5 - Basic Operations5-112. Expand the On Going Conference or Reservation to list its participants.The participants are listed below the confer

MGC+50/MGC+100 Getting Started Guide5-12Participant Level MonitoringIn addition to the data that appears in the Status and the Monitor panes, you can

Chapter 5 - Basic Operations5-13Operations Performed During On Going ConferencesThe following operations can be performed during On Going Conferences:

MGC+50/MGC+100 Getting Started Guide5-14To add a new participant to a Conference:1. List the On Going Conferences.2. Right-click the icon of the confe

Chapter 5 - Basic Operations5-153. In the Name box, enter the participant’s name.4. For video participants using H.221 aggregation, enter the phone nu

MGC+50/MGC+100 Getting Started Guide5-16b. If you are defining an H.323 participant:In the Participant IP box, enter the IP address of the participant

Chapter 5 - Basic Operations5-173. Click the Participants tab to add participants to the conference.The Properties - Participants dialog box opens.4.

MGC+50/MGC+100 Getting Started GuideiiiDefining a New Audio Conference . . . . . . . . . . . . . . . . . . . . . 6-1Defining a New Audio Only Entry Q

MGC+50/MGC+100 Getting Started Guide5-18Making Dial-Out ConnectionsWhen the Dial-Out Manually option is selected for the conference, the operator conn

Chapter 5 - Basic Operations5-19Disconnecting ParticipantsWhen a participant does not need to continue in a conference, you can disconnecting or delet

MGC+50/MGC+100 Getting Started Guide5-20To delete a participant: 1. In the Monitor pane, Status pane or Browser pane, right-click the participant icon

Chapter 5 - Basic Operations5-21To mute a participant using MGC Manager:• In the Monitor or the Status pane, right-click the participant icon, and the

MGC+50/MGC+100 Getting Started Guide5-22To Lock or Unlock a conference:• Right-click the conference icon, and then click Lock Conference or Unlock Con

Chapter 5 - Basic Operations5-23To change the duration of an On Going Conference:1. In the Browser, Monitor or Status panes, right-click the conferenc

MGC+50/MGC+100 Getting Started Guide5-244. Click OK.The Conference Properties dialog box closes. The conference’s duration is changed.Terminating a Co

Chapter 5 - Basic Operations5-25Changing the Layout in a Continuous Presence ConferenceYou can select a particular Video Layout (that is a specific ar

MGC+50/MGC+100 Getting Started Guide5-26

6-16Defining a New Audio ConferenceThe following entities can be defined for Audio Only conferencing:• Define an Audio Only Entry Queue• Define an On

iv

MGC+50/MGC+100 Getting Started Guide6-2The Entry Queue Properties dialog box opens.3. In the Name box, specify a name for the Entry Queue using up to

Chapter 6 - Defining a New Audio Conference6-39. If you selected the IP Only option, you can select the Entry Queue to be Encrypted, and you can selec

MGC+50/MGC+100 Getting Started Guide6-4The New Entry Queue is added to the Meeting Rooms, Entry Queues & SIP Factories list.To set the Audio Only

Chapter 6 - Defining a New Audio Conference6-5Defining an On Going Audio ConferenceThe following procedure describes the main parameters required to d

MGC+50/MGC+100 Getting Started Guide6-63. If Audio Look & Feel is not set for the MCU, in the Media box, select Audio to define an Audio Only conf

Chapter 6 - Defining a New Audio Conference6-710. Click the Settings tab.The Properties - Settings dialog box opens.Parameters in the Conference Prope

MGC+50/MGC+100 Getting Started Guide6-813. If you want to set up advanced parameters, click the Advanced button on either pane. For more information,

Chapter 6 - Defining a New Audio Conference6-9Defining a New Audio Only Meeting RoomA Meeting Room is a conference reservation without allocated resou

MGC+50/MGC+100 Getting Started Guide6-105. Usually Meeting Rooms include undefined participants. However, it is possible to add defined participants f

Chapter 6 - Defining a New Audio Conference6-119. Select the Limited Sequences check box, to limit the number of times that the Meeting Room can be ac

1-11Before You BeginThis Getting Started Guide provides information on the installation and basic operation of your MGC+50/100. For more information o

MGC+50/MGC+100 Getting Started Guide6-12

7-17Defining a New Video ConferenceThe following entities can be defined for Video conferencing:• Define a Video Entry Queue• Start an On Going Confer

MGC+50/MGC+100 Getting Started Guide7-2To define a new Video Entry Queue:1. Expand the MCU tree, right-click the Meeting Rooms, Entry Queues and SIP F

Chapter 7 - Defining a New Video Conference7-34. In the Entry Queue Service box select a predefined Entry Queue Services that will be used to play voi

MGC+50/MGC+100 Getting Started Guide7-4The new Entry Queue is added to the Meeting Rooms, Entry Queues & SIP Factories list.Setting an Entry Queue

Chapter 7 - Defining a New Video Conference7-5Creating a Target Conference from an Entry QueueYou can create a new On Going conference or Reservation

MGC+50/MGC+100 Getting Started Guide7-6Creating an On Going Video ConferenceThe following procedure describes the main parameters required to set up a

Chapter 7 - Defining a New Video Conference7-74. In the User Defined Fields boxes, enter the requested information (if required).5. Change the Confere

MGC+50/MGC+100 Getting Started Guide7-812. Optional. In the Web/Chairperson Password box, enter the chairperson password (if this option is enabled in

Chapter 7 - Defining a New Video Conference7-9connect participants to the conference at this line rate or lower, according to their individual capabil