Polycom Webcam RMX 500 Manual de usuario

2.5.0 | Mar. 2012 | 3725-82933-001/A User’s Guide For Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports)

Chapter 1 - System Overview 1-2 • You need to buy additional licenses to activate internal GK, internal GAB, and quick installation setup wizar

Chapter 10 – Users and Connections 10-4 Viewing User Connection User Connection List The Web management page for the system can list all

11-1 11 IP Network Services Click "IP Network Services" in the RMX Management pane to display the related IP information setting page on

Chapter 11 – IP Network Services 11-2 LAN Setting Configure the LAN information in the "IP Network Services" interface. IP Net

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 11 – IP Network Services 11-4 IP Network Services - Routers The Routers page displays the information for the configured routes in

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 11 – IP Network Services 11-6 In the "IP Network Services" interface, click "SIP Server" to configure SIP server parame

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 11 – IP Network Services 11-8 Parameter Description routers. • Differv: Select when the network router uses Differv for priority encoding.

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 11 – IP Network Services 11-10 Parameter Description Use Simple Mail Transfer Protocol Servers Configure whether to enable the configurat

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

12-1 12 IVR Service RMX provides a conference Interactive Voice Response (IVR) function that allows conference participants to use an endpoint inp

Chapter 12 – IVR Service 12-2 Default IVR Information The "Message" bar of IVR shows the names of 12 IVR voice prompts available. The tab

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 12 – IVR Service 12-4 To record audio messages, use any sound recording utility available in your computer or record them professionally in

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 12 – IVR Service 12-6 Save the Format The system returns to the Sound Selection dialog box. 9 Click OK. The system returns to the Propert

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

13-1 13 CDR RMX includes a Call Detail Record (CDR) utility, which enables you to view summary information about conferences, as well as to retrie

Chapter 1 – System Overview 1-4 LPR Lost Packet Recovery (LPR) is a Polycom algorithm designed to protect IP video calls from the impact of network

Chapter 13 – CDR 13-2 CDR File – Formatte Viewing CDR Records To view the conference records, click the menu options Administration->CDR on the

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

14-1 14 System Maintenance System Alerts When an error occurs in the system, the System Alerts function will be activated. RMX will record the sys

Chapter 14 – System Maintenance 14-2 H.323 Link H.323 Link Status To view all connected H.323 links, click H.323/SIP H.323 Link on the left-bott

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 14 – System Maintenance 14-4 Customization Page Modifying Language To modify the device language, click the "Language" tab on

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 14 – System Maintenance 14-6 Maximum Bandwidth (RMX 1000 Rev A only) RMX 1000 Rev A's users can set whether to enable the 4M bandwidth

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 14 – System Maintenance 14-8 directly in the left text box, and then click "Upload Signed Certificate" to upload the certificate

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 14 – System Maintenance 14-10 SNMP Properties – Traps Parameter Configuration of SNMP Traps Parameter Description SNMP Trap Version Speci

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 14 – System Maintenance 14-12 System Log The log page consists of a list of recorded log files with their corresponding creation times and

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 14 – System Maintenance 14-14 It is recommended that you export the address book before you reset the system. For more information, see Imp

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 14 – System Maintenance 14-16 Setting Description name (RMX 500 Rev B/RMX 1000 Rev C only) of Advanced Options . When you send dual str

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 14 – System Maintenance 14-18 ― Port: COM1 (confirm on the basis of the port used on the PC) ― Baud rate: 115200 bps ― Data: 8 ― Parity

Chapter 1 – System Overview 1-6 common conference operations using the endpoint’s remote control and onscreen operation menus. The interface is des

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 14 – System Maintenance 14-20 progress if the PC is establishing a connection with the MCU. Uploading Package 4 When prompted whether to

15-1 15 Signaling and Hardware Monitoring Signaling Monitoring To monitor the status of LAN1, LAN2, SIP, directory service and gatekeeper of the s

Chapter 15 – Signaling and Hardware Monitoring 15-2 Service Name Status Indication Directory Service Registered: MCU has been registered to the di

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 15 – Signaling and Hardware Monitoring 15-4 ― If you are configuring the slave device, please select Slave, and then enter the IP address

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 15 – Signaling and Hardware Monitoring 15-6 Configure Hot Standby Before configuring hot standby, you need to finish the following tasks:

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 15 – Signaling and Hardware Monitoring 15-8 To restart the system, click the button on this pane. To shut off the device, click the

2-1 2 First Time Installation and Configuration Follow the procedure below to implement First Time Installation and Configuration of the RMX syste

16-1 16 Personal Conference Manager (PCM) In addition to the Web interface, RMX also provides end users with the PCM (Personal Conference Manager)

Chapter 16 – Personal Conference Manager (PCM) 16-2 Introduction to PCM Interfaces Viewing the PCM Interface The endpoint with chairperson privil

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 16 – Personal Conference Manager (PCM) 16-4 FECC Token Description • Bring up the menu (if the conference videos are displayed) • Go to

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 16 – Personal Conference Manager (PCM) 16-6 a lecturer. The endpoint for which participant is selected as the lecturer will be identified w

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 16 – Personal Conference Manager (PCM) 16-8 In the FECC status, if you performed no FECC operation in 10 seconds or used the DTMF function

17-1 17 Appendix A: Connection Failure Diagnosis When a participant failed to connect to a conference or was disconnected from a conference, the C

18-1 18 Appendix B: Telnet/Terminal Commands RMX also supports device debugging from the command line. You can configure command settings in eithe

Chapter 2 – First Time Installation and Configuration 2-2 Place RMX on the rack. ― Put the RMX on a safe, even, and clean surface. 3 Connect ca

18-2 If you entered a wrong password, you may be required to re-login to the system. If you entered the right password, you will be brought directl

Chapter 18 – Appendix B: Telnet/Terminal Commands 18-4 Parameters Description Parameter Description timeout Defaults to 120 seconds and can be mod

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 18 – Appendix B: Telnet/Terminal Commands 18-6 Network Service Key in the following commands after the prompt "#" to set network

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 18 – Appendix B: Telnet/Terminal Commands 18-8 [Example] Set the I frame request time interval to 60 seconds:

Chapter 19 – Appendix C: Glossary 19-2 19 Appendix C: Glossary Abbreviation/Term Explanation Bandwidth Defines the information-carrying capacity

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems

Chapter 19 – Appendix C: Glossary 19-4 Abbreviation/Term Explanation H.323 An ITU-T standard for audio, video and data communications across IP

Quick Installation Setup Wizard 20-1 20 Third-party Software Licenses Listed in this appendix are some of the third-party software products

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 2-3 Get the product activation key. Before using the RMX

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 20-2 Software Source File License Type License Conditi

Quick Installation Setup Wizard 21-1 21 Quick Installation Setup Wizard (RMX500 Rev A only) Before using the simple conference management sys

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 21-2 When you make new conference reservations, system wil

Quick Installation Setup Wizard 21-3 5 Follow the on-screen prompts to enter the new password and click OK. Create Simple Conference Manageme

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 21-4 5 Click Back. When uploading an address book file,

Quick Installation Setup Wizard 21-5 • You can add participants and meeting rooms prior to the start of the meeting, or you can add meeting r

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 21-6 1 Click Conference List . 2 Click Control . 3 Clic

Quick Installation Setup Wizard 21-7 To change a multi-screen mode of an instant conference: 1 Click Conference List . 2 Click Control . 3 C

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 21-8 Number of Meeting Rooms Multi-screen Layout 10 11-1

Quick Installation Setup Wizard 21-9 For example: RMX IP address: 172.22.30.40 ID of the conference to be created: 1001 The table below shows

Chapter 2 – First Time Installation and Configuration 2-4 3 The Product Activation dialog box is displayed. Fill the activation key obtained previ

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 2-5 Parameter Description IP Address Set the IP address

ii Trademark Information Polycom®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are tradema

Chapter 2 – First Time Installation and Configuration 2-6 IP Network Services – Routers Settings Routers Setting Parameter Description Router IP A

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 2-7 Gatekeeper Setting Parameter Description IP Network T

Chapter 2 – First Time Installation and Configuration 2-8 Configuration of SIP Server Parameters Parameter Description IP Network Type Set the IP n

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 2-9 RMX Time Configuration Interface 2 Select a ti

3-1 3 Basic Operation This chapter introduces the Web UI components of the RMX and common operations, and how to start a simple conference. The go

Chapter 3 – Basic Operation 3-2 User Rights You can log into the Web interface as a conference chairperson, an operator, or an administrator. RMX

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 3-3 Pane Layout Conference List The Conferences list pane

Chapter 3 – Basic Operation 3-4 For example, " " indicates that 16 resources are available and none of them are in use. For more informat

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 3-5 List Sorting Right-click Shortcut Menu The Web

Chapter 3 – Basic Operation 3-6 Starting a Conference There are several ways to start a conference with the RMX: • Create an instant conference th

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) i Table of Contents System Overview 1-1 RMX System 1-1 R

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 3-7 rule varies, depending on the user's endpoint typ

Chapter 3 – Basic Operation 3-8 Endpoint's Dial-in Numbers – Not Registered to a Gatekeeper Scenario Dial-in String Create this confer

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 3-9 If the SIP server is not configured on the network, th

Chapter 3 – Basic Operation 3-10 Dialing Direction Dial-in Numbers Note: When an H.323 conference creator wants to invite an SIP participant, if

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 3-11 and password if the conference password or chairperso

Chapter 3 – Basic Operation 3-12 RMX static route domain name: polycom.com ID of the conference to be dialed in: 1001 Then, the endpoint dials 1001

4-1 4 Conference Profiles A conference profile is used to pre-define the basic parameters for conference scheduling, such as the bandwidth, encryp

Chapter 4 – Conference Profiles 4-2 Conference Profile List

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 4-3 RMX is provided with default built-in conference profi

Chapter 4 – Conference Profiles 4-4 default settings. For basic operations, you only need to define the display name of the profile. To configure p

Table of Contents ii Conference Profiles 4-1 Defining a Conference Profile 4-3 General Settings 4-4 Advanced 4-5 Video Quality 4-7 Video Set

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 4-5 Parameter Description Automatic termination If this

Chapter 4 – Conference Profiles 4-6 Parameter Description of Advanced Options Parameter Description Lost Packet Recovery Lost Packet Recovery (

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 4-7 Parameter Description 4CIF/4SIF 16 multi-screen mode

Chapter 4 – Conference Profiles 4-8 Conference video parameters and maximum number of multi-screen conferences - RMX 500 Rev A/RMX 1000 Rev A Vid

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 4-9 Conference video parameters and maximum number of mult

Chapter 4 – Conference Profiles 4-10 Video Resolution Description Rev C Only) occupying more system resources. The required bandwidth is not lower

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 4-11 Video Resolution Description user-defined settings f

Chapter 4 – Conference Profiles 4-12 2 When necessary, click the button besides "Detailed Configuration" to configure the video param

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 4-13 Parameter Description • High-resolution graphics: f

Chapter 4 – Conference Profiles 4-14 2 Select the largest multi-screen layout so that the conference site displays at most the number of multi-scr

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) iii Reserving a Daily Conference 7-4 Reserving a Weekly C

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 4-15 Select an option on the page to enable the correspond

Chapter 4 – Conference Profiles 4-16 Parameter Description recording can be manually started through the Web interface or DTMF function. For more

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 4-17 Site Name A user can set the conference to display ea

Chapter 4 – Conference Profiles 4-18 Setting a Default Profile After a default profile is set, the endpoint will use it when creating a conference

5-1 5 Recording Link The RMX supports the recording link function. It can work with the Polycom RSS to record conference content. After the record

Chapter 4 – Conference Profiles 5-2 Right-click the default empty link or configured RSS IP address in the interface, and then click Properties to

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 5-3 DTMF Code Setting To set the recording control operati

Chapter 5 – Recording Link 5-4 • For more information about the recording control operations of the RSS, see RSS User Guide. Recording Properties

6-1 6 Meeting Rooms A Meeting Room is a conference saved on the MCU in passive mode, without using any system resources. A Meeting Room is automat

Chapter 6 – Meeting Rooms 6-2 General Settings New Meeting Room - General The table below explains the detailed meanings of these paramet

Table of Contents iv Modifying User Password 10-3 Viewing User Connection 10-4 IP Network Services 11-1 LAN Setting 11-2 Routers 11-3 Gateke

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 6-3 Parameter Description Chairperson Password Enter the

Chapter 6 – Meeting Rooms 6-4 these participants one by one while pressing down the "Ctrl" key, or select adjacent ones while pressing do

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 6-5 Multicast Configurations RMX supports multicasting t

Chapter 6 – Meeting Rooms 6-6 1 Run the RMX Multicast Player.exe file on the CD included with your computer. Install as prompted by the software i

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 6-7 ― Encryption Password: if a multicast password has be

7-1 7 Reservations Multiple types of conference reservations can be implemented using RMX. A user can reserve a one-time or permanent conference,

Chapter 7 – Reservations 7-2 Switching Calendar Modes Under the calendar view, the system can display the calendar by day or by week so that users

7-3 Setting a Reservation Mode

Chapter 7 – Reservations 7-4 Reserve a Permanent Conference A permanent conference can be manually terminated or deleted by a chairperson or web

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 7-5 Parameter Description Start Date Set the start date

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) v Software Management 14-12 Backup Configuration / Reserv

Chapter 7 – Reservations 7-6 Deleting a Reservation You can delete a reserved conference before it is convened. Deleting a Reservation: • In the r

8-1 8 Address Book You can use the address book provided by the RMX to store participant information, such as the IP address and network communica

Chapter 8 – Address Book 8-2 Adding a Participant to the Local Directory You can add the information of a new participant to the local directory in

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 8-3 The table below explains the detailed meanings of t

Chapter 8 – Address Book 8-4 There are two sets of cascaded RMX devices (RMX_1 and RMX_2). The information is as follows: RMX_1 IP: 172.22.176.9 E.

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 8-5 Cascading Configuration – RMX_2 Advanced Setti

Chapter 8 – Address Book 8-6 Parameter Description 5dB. Email Address Set the Email address used by the participant to receive conference notices

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 8-7 Modifying a Participant/Group To modify the partici

Chapter 8 – Address Book 8-8 When uploading an address book file, the participants in the current address book won't be overwritten by entrie

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 8-9 Select “Builtin Gab Server Setting”, the RMX can wo

Table of Contents vi Setting up Conferences 21-4 Viewing Conferences 21-5 Conference Control 21-5 Set the multi-screen layout 21-6 Automatic

Chapter 8 – Address Book 8-10 GAB Server To register RMX to the GAB server, select "GAB" from "Type". Settings for the GAB s

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 8-11 Configure the parameters according to the table be

Chapter 8 – Address Book 8-12 this endpoint can be used to dial in to the conference, and the grey icon indicates that this endpoint is offline.

9-1 9 Conference/Participant Monitoring Through the real-time conference monitoring platform of the system, you can easily monitor ongoing confere

Chapter 8 – Address Book 9-2 Parameter Conference Information End Time The time the conference is expected to end For multi-screen conferences,

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 9-3 Locking/unlocking a Conference When an ongoing confere

Chapter 9 – Conference/Participant Monitoring 9-4 3 Select the required mode in "Multi-screen Mode". ― Lecture Mode: All the participan

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 9-5 • Directly select an endpoint conference site to be d

Chapter 9 – Conference/Participant Monitoring 9-6 3 Select the conference site you want to poll from the list of All Participants, and click Add.

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 9-7 Setting Message Overlay Parameter Description Enabl

1-1 1 System Overview This manual provides detailed information on how to configure, use, and manage the RMX series system. It covers the followin

Chapter 9 – Conference/Participant Monitoring 9-8 The information for the participant who has been set as a dual stream sender will be displayed in

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 9-9 Parameter Description Role Displays the participants

Chapter 9 – Conference/Participant Monitoring 9-10 Viewing Participant Properties To view detailed parameters of a participant, double-click this p

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 9-11 Button Name Description but the conference can stil

Chapter 9 – Conference/Participant Monitoring 9-12 Participant Control Operations Mute a Participant The muted participant cannot speak. If you

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems (Conference on Ports) 9-13 Manually move the participant to another video stream

Chapter 9 – Conference/Participant Monitoring 9-14 I Frame Suppression In the event of severe packet loss, the endpoint will frequently request I f

10-1 10 Users and Connections Users who are defined in the Web interface can log into the Web management interface to complete authorized operatio

Chapter 10 – Users and Connections 10-2 User List User List Pane To view the defined users for the current system, click Users in the RMX

User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems