Polycom VSX Series Manual de usuario

May, 2006 Edition3725-20235-010/AVSX Version 8.5Administrator’s Guidefor the VSX SeriesVersion 8.5product pic here

Administrator’s Guide for the VSX SeriesxRegulatory Notices . . . . . . . . . . . . . . . . . Regulatory Notices-1Index . . . . . . . . . . . . . .

Administrator’s Guide for the VSX Series4 - 103. Select and configure these settings:Setting DescriptionMonitor 1VSX 5000 VSX 6000 VSX 6000A VSX 700

Customizing the VSX System4 - 11Using Dual Monitor EmulationFar site Near siteCall connectsNear and far site are the same size andappear side by side

Administrator’s Guide for the VSX Series4 - 12Adjusting the Monitor’s Color Balance, Sharpness, and BrightnessIn most cases, the monitor you connect t

Customizing the VSX System4 - 13Preventing Monitor Burn-InMonitors and VSX systems provide display settings to help prevent image burn-in. Plasma tel

Administrator’s Guide for the VSX Series4 - 14Configuring Content Display with People+Content IPPeople+Content IP is included with the VSX 8000 system

Customizing the VSX System4 - 15To enable People+Content IP on a VSX system:1. On a computer, open a web browser and go to the Polycom Resource Cente

Administrator’s Guide for the VSX Series4 - 16Configuring Content Display with a Visual Concert VSX or ImageShare IIConfigure the content display for

Customizing the VSX System4 - 175. Select and select where to display Content.6. Go to System > Admin Settings > Network > Call Preference

Administrator’s Guide for the VSX Series4 - 18Configuring VCR/DVD Player SettingsYou can connect a VCR or DVD player to VSX systems. For information a

Customizing the VSX System4 - 19To configure VCR/DVD video settings for recording a call:To configure VCR/DVD audio settings for recording a call:Go

1 - 11Introducing the VSX SeriesYour Polycom video conferencing system is a state-of-the-art visual collaboration tool. With crisp, clean video and cr

Administrator’s Guide for the VSX Series4 - 20Designing Audio BehaviorsThis section describes how to configure the audio behavior of a VSX system, inc

Customizing the VSX System4 - 213. Select and enter VCR/DVD settings for the VSX 7000e system:Enable Polycom MicrophonesVSX 3000VSX 3000AVSX 5000VS

Administrator’s Guide for the VSX Series4 - 224. Select and enter line input settings:Setting DescriptionLine Input(Red and White)VSX 3000VSX 3000AVS

Customizing the VSX System4 - 235. Select and enter audio output settings for the VSX 8000 system:6. Select and enter VCR/DVD settings for the VS

Administrator’s Guide for the VSX Series4 - 247. Select and enter speaker settings:VCR/DVD Out Level Sets the volume at which the call is recorded.V

Customizing the VSX System4 - 25Configuring StereoSurround SettingsTo send or receive stereo audio, make sure your VSX system equipment is set up as

Administrator’s Guide for the VSX Series4 - 26To test your stereo configuration:To make a test call in stereo:¾ Select Polycom Austin Stereo from the

Customizing the VSX System4 - 27The Audio screen, where you choose Audio Settings or Stereo Settings, is present only if stereo is enabled.To configu

Administrator’s Guide for the VSX Series4 - 28To configure the VSX system to use microphones connected directly to the RCA audio inputs:The Audio scre

Customizing the VSX System4 - 29Configuring RS-232 EquipmentThe VSX 5000, VSX 6000, VSX 6000A, VSX 7000, and VSX 7000s systems provide one RS-232 por

Administrator’s Guide for the VSX Series1 - 2VSX 3000 and VSX 3000A Desktop SystemsTwo models of VSX 3000 and VSX 3000A are available — IP only, and I

Administrator’s Guide for the VSX Series4 - 30For a list of all available API commands, refer to the Integrator’s Reference Manual for the VSX Series,

Customizing the VSX System4 - 31Designing the User ExperienceYou can configure the following general system behaviors to accommodate the needs of you

Administrator’s Guide for the VSX Series4 - 32Setting the Room and Remote Access PasswordsYou can set the room password to restrict who can configure

Customizing the VSX System4 - 33Screens that Require the Room Password for AccessThe following illustration shows which screens require the room pass

Administrator’s Guide for the VSX Series4 - 34• Auto-Answer Multipoint• Mute Auto-Answer Calls• PIP• Keypad Audio Confirmation• Color Scheme• Far Site

Customizing the VSX System4 - 35Setting Passwords and Security OptionsYou can enter or change the system and meeting passwords as well as specify whe

Administrator’s Guide for the VSX Series4 - 363. Select and configure these settings:Using Security ModeYou can configure VSX 3000A, VSX 5000, VSX 60

Customizing the VSX System4 - 37Security Mode requires secure access and a password for Web, Telnet, and FTP access:• To access a VSX system in Secur

Administrator’s Guide for the VSX Series4 - 38Configuring Call SettingsThe Call Settings screens provide access to high-level options for the entire s

Customizing the VSX System4 - 393. Select and configure these settings:Setting the Call Answering ModeTo set the call answering mode:1. Go to System

Introducing the VSX Series1 - 3VSX 5000 Set-top SystemThe VSX 5000 system includes the following components.Name Component DescriptionVSX 5000 The VS

Administrator’s Guide for the VSX Series4 - 40and it will not connect, thereby preventing the caller from seeing or hearing you at your desk.Configuri

Customizing the VSX System4 - 41Configuring Multipoint SettingsYou can customize the way video is handled in multipoint calls to best support the typ

Administrator’s Guide for the VSX Series4 - 42Multipoint Viewing ModesWhat you see during a multipoint call can depend on factors such as the VSX syst

Customizing the VSX System4 - 43Including More Than Three Other Sites in a Cascaded CallYou can include multiple sites in a cascaded call if the site

Administrator’s Guide for the VSX Series4 - 44Configuring Directory SettingsYou can customize the behavior of the directory on the Directory screen.To

Customizing the VSX System4 - 45Setting Date, Time, and LocationYou can update the system with regional settings, including the location-specific lan

Administrator’s Guide for the VSX Series4 - 464. Select and configure these settings:Setting DescriptionAuto Adjust for Daylight Saving TimeSpecifies

Customizing the VSX System4 - 47Customizing the Workspace AppearanceYou can customize your VSX system workspace appearance to suit the users’ environ

Administrator’s Guide for the VSX Series4 - 48To design the home screen:1. Go to System > Admin Settings > General Settings > Home Screen Set

Customizing the VSX System4 - 493. Select and configure these settings:4. Select and configure these settings:Setting DescriptionSystem Name Spec

Administrator’s Guide for the VSX Series1 - 4VSX 6000 and VSX 6000A Set-top SystemsThe VSX 6000 and VSX 6000A systems include the following components

Administrator’s Guide for the VSX Series4 - 50Displaying Contacts on the Home ScreenSites configured for speed dial are displayed on the home screen.

Customizing the VSX System4 - 513. Enter the user name and administrator’s password, if a password has been established. 4. Click Admin Settings >

Administrator’s Guide for the VSX Series4 - 52To configure a screen saver news feed:1. On a computer, open a web browser.2. In the browser address lin

Customizing the VSX System4 - 53Changing System AppearanceDifferent system appearance options are available, allowing you to coordinate the system in

Administrator’s Guide for the VSX Series4 - 54Setting Ring Tones and Alert TonesTo set ring tones and alert tones:1. Go to System > Admin Settings

Customizing the VSX System4 - 55Configuring Remote Control BehaviorYou can customize the behavior of the remote control to support the users’ environ

Administrator’s Guide for the VSX Series4 - 56Configuring Streaming CallsYou can configure the system to allow users to stream audio and video from on

Customizing the VSX System4 - 57To stream a conference:1. Go to System > Utilities > Web Streaming. 2. Select the Start Streaming option to beg

Administrator’s Guide for the VSX Series4 - 58Configuring Closed CaptioningYou can provide real-time text transcriptions or language translations of t

Customizing the VSX System4 - 59Providing Closed Captions for ConferencesCaptions may be provided in any language that uses the Latin alphabet.The ca

Introducing the VSX Series1 - 5VSX 7000 and VSX 7000s Set-top SystemsThe VSX 7000 and VSX 7000s systems include the following components.Name Compone

Administrator’s Guide for the VSX Series4 - 606. To stop sending closed captions, close the transcription application.Via the System’s Serial RS-232 P

Customizing the VSX System4 - 61To supply closed captions for a conference using VSX Web:1. On a computer, open a web browser.2. In the browser addre

Administrator’s Guide for the VSX Series4 - 62Helping Users Get StartedThe system is installed and you’ve finished the network configuration and desig

5 - 15Managing the System RemotelyYou can configure, manage, and monitor the system from a computer using the system’s web interface, VSX Web. You can

Administrator’s Guide for the VSX Series5 - 2To access the system using VSX Web:1. On a computer, open a web browser.2. In the browser address line, e

Managing the System Remotely5 - 3To view a room or call:1. On a computer, open a web browser.2. In the browser address line, enter the system’s IP ad

Administrator’s Guide for the VSX Series5 - 4Implementing Basic Mode with VSX WebBasic Mode is a limited operating mode that uses H.261 for video and

Managing the System Remotely5 - 5To store a profile:1. On a computer, open a web browser.2. In the browser address line, enter the system’s IP addres

Administrator’s Guide for the VSX Series5 - 6To download a VSX system directory to your computer:1. On a computer, open a web browser.2. In the browse

Managing the System Remotely5 - 7Configuring Global ServicesIf your organization uses the Polycom Global Management System, you can configure, manage

Administrator’s Guide for the VSX Series1 - 6VSX 7000e Component SystemThe VSX 7000e includes the following components.Name Component DescriptionVSX 7

Administrator’s Guide for the VSX Series5 - 8For more information about account validation, please contact your Global Management System administrator

Managing the System Remotely5 - 9Requesting Technical Support from the Global Management System AdministratorYou see the following message:Tech Suppo

Administrator’s Guide for the VSX Series5 - 10Setting Up SNMPThe VSX system sends SNMP (Simple Network Management Protocol) reports to indicate condit

Managing the System Remotely5 - 11Configuring for SNMP ManagementTo configure the VSX system for SNMP Management:1. Access the SNMP configuration scr

Administrator’s Guide for the VSX Series5 - 12

6 - 16System Usage and StatisticsThe VSX system provides various screens that allow you to review information about calls made by the system and to re

Administrator’s Guide for the VSX Series6 - 2Call StatisticsThe two Call Statistics screens provide information about the call in progress, including:

System Usage and Statistics6 - 3Call StatusThe Call Status screen provides call connection information. The spheres on the screen provide details for

Administrator’s Guide for the VSX Series6 - 4To view the Recent Calls screen:¾ Go to System > Admin Settings > Network > Recent Calls. You ca

System Usage and Statistics6 - 5Information in the CDRThe following table describes the data fields in the CDR.Data DescriptionRow ID Each call is lo

Introducing the VSX Series1 - 7Adapters Use the composite video adapters with VCR cables.Use the null-modem adapters with a serial cable when connect

Administrator’s Guide for the VSX Series6 - 6Endpoint Additional AliasAn additional alias of the far site.Endpoint Type Terminal, gateway, or MCU.Endp

System Usage and Statistics6 - 7Call Detail Report ArchivesCalls are added to the CDR until the file size reaches 50 KB, which is equivalent to about

Administrator’s Guide for the VSX Series6 - 8

7 - 17Diagnostics and General TroubleshootingThis chapter covers the diagnostic screens of the VSX system. It is organized by category to help you tro

Administrator’s Guide for the VSX Series7 - 2System Screens Quick ReferenceThese screens allow you to view information about the system, configure the

Diagnostics and General Troubleshooting7 - 3The following diagnostic screens and tools are available.Status ToolsDiagnostic Tool In the system’s user

Administrator’s Guide for the VSX Series7 - 4Content Statistics screenDisplays content format, data rate, frame rate, and packet loss for the call in

Diagnostics and General Troubleshooting7 - 5PING testTests whether the system can establish contact with a far-site IP address that you specify.1. On

Administrator’s Guide for the VSX Series7 - 6Video and Audio ToolsDiagnostic Tool In the system’s user interface In the VSX WebColor Bar test Tests th

Diagnostics and General Troubleshooting7 - 7Reset and RestartDiagnostic Tool In the system’s user interface In the VSX WebReset SystemCycles power to

Administrator’s Guide for the VSX Series1 - 8VSX 8000 Component SystemThe VSX 8000 system includes the following components.Name Component Description

Administrator’s Guide for the VSX Series7 - 8General TroubleshootingThis section presents problems, likely causes, and corrective actions. Problems ar

Diagnostics and General Troubleshooting7 - 9Power and Start-up Symptom Problem Corrective actionThe system does not start or respond in any way.The p

Administrator’s Guide for the VSX Series7 - 10ControlsThe system does not power off when you press the power switch. (VSX 7000e, VSX 8000)The power sw

Diagnostics and General Troubleshooting7 - 11Access to Screens and SystemsThe monitor screen remains blank when you pick up the remote control.The mo

Administrator’s Guide for the VSX Series7 - 12Cannot access the system remotely.The system does not allow remote access.On the system, go to Admin Set

Diagnostics and General Troubleshooting7 - 13Calling Symptom Problem Corrective actionError message occurs when placing an IP (H.323) call.The system

Administrator’s Guide for the VSX Series7 - 14ISDN: Line Status icons do not go away so video calls cannot be made.The system is not connected to an I

Diagnostics and General Troubleshooting7 - 15Error message occurs when placing an ISDN (H.230) call.An ISDN cause code is received from the ISDN line

Administrator’s Guide for the VSX Series7 - 16Cannot dial remote system in BONDING 384 K calls. (The call progress circles only show blue or yellow.)S

Diagnostics and General Troubleshooting7 - 17DisplaysSymptom Problem Corrective actionScreen is blank; start music plays and Polycom logo appears bri

Introducing the VSX Series1 - 9Key FeaturesBreakthrough Video Quality• Best for low bandwidth calls — The H.264 standard provides consistent, high qu

Administrator’s Guide for the VSX Series7 - 18Video is in black and white. The monitor is connected using the composite monitor connector, but it is c

Diagnostics and General Troubleshooting7 - 19Edges of picture are cut off when viewing graphics.Graphics from the far site are displayed on an NTSC m

Administrator’s Guide for the VSX Series7 - 20The system is not using Pro-Motion video.The call speed is lower than the minimum speed you have configu

Diagnostics and General Troubleshooting7 - 21CamerasSymptom Problem Corrective actionCamera does not pan or tilt. You are attempting to move a camer

Administrator’s Guide for the VSX Series7 - 22The camera does not track to the person who is speaking.Automatic camera tracking is available only on a

Diagnostics and General Troubleshooting7 - 23AudioSymptom Problem Corrective actionNo audio at your site The far site is muted. Look for the far site

Administrator’s Guide for the VSX Series7 - 24No audio at your site.(Continued)ISDN voice algorithm is incorrect.Go to System > Admin Settings >

Diagnostics and General Troubleshooting7 - 25The people at the far site cannot hear you.The people at your site are too far from the microphone.Move

Administrator’s Guide for the VSX Series7 - 26You hear the incoming call ring when you have set sound effects volume to 0.VSX 3000, VSX 3000A: The int

Diagnostics and General Troubleshooting7 - 27Audio is not in stereo. Microphones at the sending site are not placed correctly.Be sure the microphones

Polycom Inc.4750 Willow RoadPleasanton, CA 94588-2708USANo part of this document may be reproduced or transmitted in any form or by any means, electro

Administrator’s Guide for the VSX Series1 - 10Industry-Leading Audio Quality• Polycom StereoSurround™ — StereoSurround is standard in VSX systems. Thi

Administrator’s Guide for the VSX Series7 - 28Stereo audio comes from the wrong speaker.VSX 7000, VSX 7000s, VSX 7000e, VSX 8000: Microphones are inco

Diagnostics and General Troubleshooting7 - 29Error IndicationsSymptom Problem Corrective actionThe System Information screen shows “waiting” in the I

Administrator’s Guide for the VSX Series7 - 30System LightsThe system lights are located on the front of your VSX system.Model When the VSX system...

Diagnostics and General Troubleshooting7 - 31Network Interface LightsOn VSX 5000, VSX 7000, VSX 7000s, VSX 7000e, and VSX 8000 systems, the BRI netwo

Administrator’s Guide for the VSX Series7 - 32The serial V.35/RS-449/RS-530 network interface module is available for VSX 7000, VSX 7000s, VSX 7000e,

Appendix - 1AppendixThis appendix provides the following technical details about the VSX system:• Video Source Output Examples for Multiple Displays•

Administrator’s Guide for the VSX SeriesAppendix - 2Select this: To see this:Monitor 1 and PIP Monitor 2Not in a call Home screen and near videoNear v

AppendixAppendix - 3Select this: To see this:Monitor 1 and PIP Monitor 2Not in a call Home screen with near videoNear video In a call without content

Administrator’s Guide for the VSX SeriesAppendix - 4Select this: To see this:Monitor 1 and PIP Monitor 2Not in a call Home screen Black screenIn a ca

AppendixAppendix - 5Select this: To see this:Monitor 1 and PIP Monitor 2Not in a call Home screen Black screenIn a call without contentNear video Bl

Introducing the VSX Series1 - 11Enhanced User Experience• Customizable home screen — Customize the home screen to support different types of users:—

Administrator’s Guide for the VSX SeriesAppendix - 6Select this: To see this:Monitor 1 and PIP Monitor 2Not in a call Home screen Black screenIn a ca

AppendixAppendix - 7Multipoint Dialing Speed InformationIn a multipoint call, all parties must be connected at the same speed.The following table sho

Administrator’s Guide for the VSX SeriesAppendix - 8Port UsageThe tables in this section list VSX system port usage. You may need this information whe

AppendixAppendix - 9The following table shows Global Management System port usage.The following table shows other VSX port usage.Port Function21 (FTP

Administrator’s Guide for the VSX SeriesAppendix - 10Actions that Cause the System to RestartThe VSX system restarts in the following situations:• Cha

AppendixAppendix - 11Q.850 Cause CodesThe following table describes codes that the ISDN switch sends to the VSX system to indicate call status. Altho

Administrator’s Guide for the VSX SeriesAppendix - 1227 Destination out of orderA signaling message cannot be delivered because the interface is not f

AppendixAppendix - 1357 Bearer capability not authorizedThe caller has requested a bearer capability that the network can provide, but the user is no

Administrator’s Guide for the VSX SeriesAppendix - 1486 Call having requested call identity has been clearedThe network received a call resume request

AppendixAppendix - 15127 Interworking, unspecifiedAn event occurred within a network that does not provide causes for the action that it takes. The p

Administrator’s Guide for the VSX Series1 - 12Security• Use AES encryption — Enable the AES encryption option to automatically encrypt calls to other

Administrator’s Guide for the VSX SeriesAppendix - 16PathNavigator Error CodesThe following table lists PathNavigator error codes.Code Cause Descripti

AppendixAppendix - 17167 System Not Registered with GatekeeperYour system must be registered with the gatekeeper before you can place a call. Contact

Administrator’s Guide for the VSX SeriesAppendix - 18516 Invalid Address The address you entered is not valid. Check the calling information and try a

Regulatory Notices - 1Regulatory NoticesImportant SafeguardsRead and understand the following instructions before using the system: • Close supervisio

Administrator’s Guide for the VSX SeriesRegulatory Notices - 2License RestrictionsTHE SOFTWARE PROGRAMS CONTAINED OR DESCRIBED HEREIN ARE CONFIDENTIAL

Regulatory NoticesRegulatory Notices - 3EXCLUSIONS. POLYCOM WILL NOT BE LIABLE UNDER THIS LIMITED WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE TH

Administrator’s Guide for the VSX SeriesRegulatory Notices - 4Regulatory NoticesWarningThis is a Class A product. In a domestic environment, this prod

Regulatory NoticesRegulatory Notices - 5FCC compliant telephone cords and modular plugs are provided with this equipment. This equipment is designed

Administrator’s Guide for the VSX SeriesRegulatory Notices - 6Konformitetserklæring:Hermed erklærer Polycom Ltd., at indestående VSX system er i overe

Regulatory NoticesRegulatory Notices - 7Underwriters Laboratories StatementThe system is intended to be powered only by the supplied power supply uni

2 - 12Setting Up Your System HardwareThis chapter provides information to supplement the setup sheets provided with your system and its optional compo

Administrator’s Guide for the VSX SeriesRegulatory Notices - 8

Index – 1IndexAaccessallowing 4-33, 4-36, 4-48levels 4-31, 4-47limiting 3-3, 4-31, 4-32, 4-34, 4-35, 4-36, 4-44, 4-47, 4-48remote 3-3, 4-36access code

Administrator’s Guide for the VSX SeriesIndex–2audiobalanced, configuring 4-22cable (illustration) 1-6configuring 4-20–4-28configuring equipment type

IndexIndex–3Ccable connections 2-1, 2-2, 2-3, 2-4, 2-5, 2-6, 2-7, 2-8cablesanalog telephone (illustration) 1-6audio (illustration) 1-6BRI (illustratio

Administrator’s Guide for the VSX SeriesIndex–44-4backlight compensation 4-2brightness, adjusting 4-2cable (illustration) 1-6composite, configuring 4-

IndexIndex–5configuringaudioAudio screen ??–4-28for content 4-17, 4-18for recording calls 4-19general settings 4-20–??balanced audio inputs 4-22BRI 3-

Administrator’s Guide for the VSX SeriesIndex–6DD Channel Location (read-only setting) 3-23data collaboration, See sharing contentdate and timedisplay

IndexIndex–7Dual Monitor Emulation (setting) 4-9Duplex Mode (setting) 3-5DVD/VCR, See VCR/DVDDynamic Bandwidth (setting) 3-16EE.164 alias 3-11E.164 ex

Administrator’s Guide for the VSX SeriesIndex–8Global Management Systemaccount number, requiring 5-7account number, validating 5-7description 5-7manag

IndexIndex–9ISDNBRI, configuring 3-19calls, enabling 3-19, 3-21channels dialed in parallel 3-19, 3-22dialing prefix for outside line 3-21enabling 3-29

Administrator’s Guide for the VSX Series2 - 2VSX 5000 Back Panel 101010LAN1224V 3AVGAPower connectorFor power supplyLAN portFor IP or SIP c

Administrator’s Guide for the VSX SeriesIndex–10microphone cable, See conference link cablemicrophonesceiling mount kit 2-20configuring 4-21, 4-28conf

IndexIndex–11Nnamecamera 4-3, 4-53, 4-54DNS, system 3-4H.323 3-6, 3-7host 3-4SIP 3-12system, displaying 4-49system, in Simplified Chinese 4-44, 5-3sys

Administrator’s Guide for the VSX SeriesIndex–12PIPconfiguring 4-8displaying 4-8troubleshooting 7-18, 7-20Place a Call (screen), See home screenplacin

IndexIndex–13remote accessenabling 4-36password 4-32remote access password 4-32Remote Access Password (setting) 4-35remote controlconfiguring 4-55keyp

Administrator’s Guide for the VSX SeriesIndex–14serial port, See also RS-232 serial portserial V.35/RS-449/RS-530 network interfacecall speed 3-24call

IndexIndex–15statuscall 7-3network and call diagnostic tools 7-3serial V.35/RS-449/RS-530 7-5system 7-3status messages 3-33StereoSurroundadjusting vol

Administrator’s Guide for the VSX SeriesIndex–16time-outcontent display 4-9screen saver 4-53tonesalert 4-20, 4-54DTMF, generating 4-55internal ringer

IndexIndex–17Video Port (setting) 4-57video protocol (call statistics) 6-2Video Protocol (setting), for broadcasting 3-26Video Quality (screen) 4-3, 4

Administrator’s Guide for the VSX SeriesIndex–18

Setting Up Your System Hardware2 - 3VSX 6000 Back Panel0101VGALAN213Power connectorFor power supplyLAN portFor IP or SIP calls, People+Content IP, an

Administrator’s Guide for the VSX Series2 - 4VSX 6000A Back Panel 101010LAN1224V 3AVGAPower connectorFor power supplyLAN portFor IP or SIP

Setting Up Your System Hardware2 - 5VSX 7000 Back Panel01012VGALAN213Power connectorFor subwoofer (houses power supply and optional network interface

Administrator’s Guide for the VSX Series2 - 6VSX 7000s Back Panel101010LAN1224V 3AVGA2Power connectorFor subwoofer (houses power supply and

Setting Up Your System Hardware2 - 7VSX 7000e Back PanelVCR/DVD3VGAIOIOIOPC CARD90-250VAC 50/60Hz 4ALAN11VGA 2222Network interface bayFor network int

iiiAbout This GuideThe Administrator’s Guide for the VSX Series is for administrators who need to configure, customize, manage, and troubleshoot VSX™

Administrator’s Guide for the VSX Series2 - 8VSX 8000 Back PanelVCR/DVDIR312VGAIOIOIOPC CARD90-250VAC 50/60Hz 4ALAN121VGA2Network interface bayFor net

Setting Up Your System Hardware2 - 9Positioning the SystemPosition the system so that the camera does not face toward a window or other source of bri

Administrator’s Guide for the VSX Series2 - 10Positioning Set-top SystemsThe VSX 5000, VSX 6000, VSX 6000A, VSX 7000, and VSX 7000s systems are design

Setting Up Your System Hardware2 - 11Positioning Component SystemsThe VSX 7000e and VSX 8000 systems are designed to be placed on a tabletop or in an

Administrator’s Guide for the VSX Series2 - 12Connecting to Other NetworksThe following network interface modules are available with some VSX systems:

Setting Up Your System Hardware2 - 13Connecting Desktop Systems to the ISDN BRI NetworkThe VSX 3000 and VSX 3000A desktop systems are available with

Administrator’s Guide for the VSX Series2 - 14Connecting Set-top and Component Systems to ISDN or Other NetworksIf you received a network interface mo

Setting Up Your System Hardware2 - 15Connecting CamerasAll VSX systems allow you to connect a second camera or other video source. The component syst

Administrator’s Guide for the VSX Series2 - 16Using a Desktop System as the Monitor for a ComputerYou can use the VSX 3000 or VSX 3000A system as a hi

Setting Up Your System Hardware2 - 17Connecting Monitors and ProjectorsIf you have a set-top or component system, you need to connect a monitor to th

Administrator’s Guide for the VSX Seriesiv

Administrator’s Guide for the VSX Series2 - 18VGA Monitor or ProjectorThe set-top systems provide a VGA output for a computer monitor or projector. If

Setting Up Your System Hardware2 - 19Connecting Microphones or a SoundStation VTX 1000If you have a set-top system or a component system, you must co

Administrator’s Guide for the VSX Series2 - 20The microphone and the SoundStation VTX 1000 both pick up sound from the sides. For best audio, place th

Setting Up Your System Hardware2 - 21The following diagram shows microphone connection options for VSX set-top systems..Any set-top or component syst

Administrator’s Guide for the VSX Series2 - 22Placing Polycom Microphones to Send Stereo from Your SiteThe VSX 7000, VSX 7000s, and component VSX syst

Setting Up Your System Hardware2 - 23The following illustrations show microphone placement for different room layouts. Place microphones so that:• Th

Administrator’s Guide for the VSX Series2 - 24Connecting a SoundStation VTX 1000 to a Set-top or Component SystemYou can connect a SoundStation VTX 10

Setting Up Your System Hardware2 - 25Placing a SoundStation VTX 1000 Phone to Send Stereo from Your SiteThe VSX set-top and component systems allow y

Administrator’s Guide for the VSX Series2 - 26Connecting Powered Microphones or a Mixer to a VSX 8000 Component SystemYou can connect two powered micr

Setting Up Your System Hardware2 - 27Placing Speakers to Play Stereo from Far SitesThe Polycom StereoSurround kit is designed for use with VSX system

vContents1 Introducing the VSX Series . . . . . . . . . . . . . . . . . . . . . . . . 1-1VSX Models . . . . . . . . . . . . . . . . . . . . . . . .

Administrator’s Guide for the VSX Series2 - 28Place the speaker connected to the audio system’s right channel on the right side of the system, and the

Setting Up Your System Hardware2 - 29To connect a VCR or DVD to record:¾ On the VCR/DVD, connect the inputs to the VCR/DVD outputs on the VSX system.

Administrator’s Guide for the VSX Series2 - 30The following diagram shows supported cable configurations for connecting a Visual Concert VSX with one

Setting Up Your System Hardware2 - 31The following diagram shows supported cable configurations for connecting a Visual Concert VSX with a SoundStati

Administrator’s Guide for the VSX Series2 - 32Connecting Control and Accessibility EquipmentThe VSX 5000, VSX 7000, and VSX 7000s systems provide one

Setting Up Your System Hardware2 - 33Connecting IR Sensors to VSX 8000 SystemsThe VSX 8000 system provides a connector for an external IR sensor. Ref

Administrator’s Guide for the VSX Series2 - 34Powering On Set-top and Component SystemsFor set-top systems, the power switch is on the back panel. For

3 - 13Configuring Network UseThis chapter lists the information you need to get your network ready for video conferencing. Once you’ve gathered that i

Administrator’s Guide for the VSX Series3 - 2Network Connectivity ChecklistYou will need this information to make and receive video calls at your site

Configuring Network Use3 - 3Configuring with the Setup WizardWhen you power on your system for the first time, the setup wizard detects the system’s

Administrator’s Guide for the VSX SeriesviConnecting Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Administrator’s Guide for the VSX Series3 - 4Configuring LAN PropertiesIf your system is part of a LAN, use this section to configure the system to wo

Configuring Network Use3 - 53. Select and configure these settings:Setting DescriptionDNS Servers Displays the DNS servers currently assigned to th

Administrator’s Guide for the VSX Series3 - 6Configuring IP Network SupportUse the following sections to configure the system so that users can place

Configuring Network Use3 - 7Configuring the System to Use a Gatekeeper A gatekeeper is a “network administrator” that supervises network traffic and

Administrator’s Guide for the VSX Series3 - 83. If you chose to specify a gatekeeper, select to specify Alternate Gatekeepers that the system can us

Configuring Network Use3 - 9Configuring Integration with Avaya NetworksVSX systems with an Avaya option key can use the following features on an Avay

Administrator’s Guide for the VSX Series3 - 10To configure the VSX system to use Avaya network features:Configuring the System to Use a Gateway A gate

Configuring Network Use3 - 113. Select and enter a prefix or suffix for each bandwidth you want to allow for gateway calls.Associating prefixes and

Administrator’s Guide for the VSX Series3 - 12Specifying SIP SettingsIf your network supports the Session Initiation Protocol (SIP), you can use SIP t

Configuring Network Use3 - 13Integration with Microsoft Live Communications Server (LCS)Integration with Microsoft LCS allows you to set up a list of

ContentsviiConfiguring the System to Use a Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10Specifying SIP Settings . .

Administrator’s Guide for the VSX Series3 - 14To view the status of the current LCS registration, do one of the following:¾ Go to System > Admin Se

Configuring Network Use3 - 15Specifying Quality of ServiceSet the Quality of Service options for the way your network handles IP packets during video

Administrator’s Guide for the VSX Series3 - 163. Select and configure these settings:Configuring the System for Use with a Firewall or NATA firewall

Configuring Network Use3 - 173. Select and configure these settings:TCP PortsUDP PortsLets you specify the beginning value for the range of TCP and

Administrator’s Guide for the VSX Series3 - 18H.460 NAT Firewall TraversalYou can configure VSX systems to use standards-based H.460.18 and H.460.19 f

Configuring Network Use3 - 19Configuring ISDN SupportYou can add one optional network interface module to the VSX 5000, VSX 7000, VSX 7000s, VSX 7000

Administrator’s Guide for the VSX Series3 - 203. Select and configure these settings:The ISDN BRI Numbers screen also displays the country selected a

Configuring Network Use3 - 21Configuring the PRI Network InterfaceTo use the PRI network interface, you must configure the following:• PRI network su

Administrator’s Guide for the VSX Series3 - 223. Select and configure these settings:4. Select and configure these settings:Setting DescriptionLine

Configuring Network Use3 - 23To access PRI Information:1. Go to System > Admin Settings > Network > ISDN.2. Select three times to go to the

Administrator’s Guide for the VSX SeriesviiiSetting the Room and Remote Access Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32Scr

Administrator’s Guide for the VSX Series3 - 24Configuring the Serial V.35/RS-449/RS-530 Network InterfaceIf you have a VSX 7000, VSX 7000s, VSX 7000e,

Configuring Network Use3 - 254. Select and configure these settings:Setting DescriptionST Lets you specify the signaling required by the external d

Administrator’s Guide for the VSX Series3 - 265. Select and configure these settings:6. Select and configure these settings:Setting DescriptionCry

Configuring Network Use3 - 27Configuring Telephony with the SoundStation VTX 1000You can use a SoundStation VTX 1000 conference phone with set-top an

Administrator’s Guide for the VSX Series3 - 28To configure the analog phone line (POTS line) for the VSX 7000e or VSX 8000 system:Configuring Call Pre

Configuring Network Use3 - 29To make the enabled call types available on the Place a Call screen, you must enable the Call Quality setting described

Administrator’s Guide for the VSX Series3 - 302. Select to go to the Preferred Speeds screens and configure these settings:3. Select to go to the

Configuring Network Use3 - 31To allow users to place an ISDN-to-IP call through a gateway:1. If you want to allow users to place ISDN-to-IP calls thr

Administrator’s Guide for the VSX Series3 - 32Setting the Dialing RulesIf your system is connected to your organization’s private network and also to

Configuring Network Use3 - 33Placing a Test CallWhen you finish configuring the system, you can use one of the sample numbers in the directory to tes

ContentsixViewing the Management Servers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7Requiring an Accou

Administrator’s Guide for the VSX Series3 - 34To get information about a status message:¾ Select the status message and press or on the remote con

4 - 14Customizing the VSX SystemEvery organization has users with different needs. With a VSX system, you can design the video conferencing experience

Administrator’s Guide for the VSX Series4 - 2Configuring Camera Settings and Video Quality OptionsThe Cameras and Video Quality screens let you specif

Customizing the VSX System4 - 33. Select to go to Camera Settings:— Specify the name, icon, and format for each video source.— VSX 6000, VSX 7000,

Administrator’s Guide for the VSX Series4 - 4To configure a second camera:Configuring Automatic Camera TrackingYou can configure a VSX 7000e or VSX 80

Customizing the VSX System4 - 5For more information about setting up the PowerCam Plus for automatic camera tracking, refer to the section Connecting

Administrator’s Guide for the VSX Series4 - 64. Press and hold a number to store the preset position. To store a double-digit preset (10-99), hold the

Customizing the VSX System4 - 7Setting DescriptionMonitor 1 VSX 5000 VSX 6000 VSX 6000A VSX 7000 VSX 7000s VSX 7000e VSX 8000Specifies the monitor’s

Administrator’s Guide for the VSX Series4 - 8Monitor 2VSX 5000 VSX 6000 VSX 6000A VSX 7000 VSX 7000s VSX 7000e VSX 8000Specifies the second monitor’s

Customizing the VSX System4 - 9Zoom Video to Fit ScreenVSX 5000 VSX 6000 VSX 6000A VSX 7000 VSX 7000s VSX 7000e VSX 8000Specifies whether the video i